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Everything you ever wanted to know about defending your organization from contact center identity-based attacks.
Top tips to stop thiefs. Take 2 minutes to get the dirt on must-do security items.
Average Handle Time is universally tracked in contact centers. But what it is and why does it matter for contact center managers?
Discover how Confedy's pre-verification helps prevent social engineering and brute-force attacks while improving the customer experience and saving you money.
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